ISMP Canada, with support from Health Canada is hosting an RCA and an FMEA workshop for healthcare practitioners in the acute care, long term care, and community care sectors. The workshop will be held in Moncton, New Brunswick on February 18 and 19, 2010.

Workshop Information

Location:	Future Inns Moncton Hotel and Conference Centre 40 Lady Ada Blvd Moncton , NB , E1G 0E3 Tel: 506-852-9600 Fax: 506-852-9692 Toll Free: 1-800-565-0700 moncton@futureinns.com
Date & Time:	February 18, 2010 from 8:00-4:00 pm; RCA Workshop
	February 19, 2010 from 8:00-4:00 pm; FMEA Workshop
Registration:	Cost is $265 per person/day to attend a workshop. A reduced rate of $475 will be offered to those who wish to attend both days. All costs include GST.
Attire:	Business casual dress is suggested. You may wish to dress in layers as the room temperature may vary.
Workshop Material:	All workshop material, including the Canadian RCA Framework© and Canadian FMEA Framework© will be provided onsite

RCA workshop will include:

• An overview of the systems approach.
• RCA framework presentation.
• Practice exercises using the RCA framework.
• Copy of the Canadian RCA Framework©.

FMEA workshop will include:

• An overview of the systems approach.
• FMEA framework presentation.
• Practice exercises using the FMEA framework.
• Copy of the Canadian FMEA Framework©.

Who should attend?
The workshop is designed for those working in healthcare in both clinical and non-clinical areas, including: Directors of Care, Risk Management Officers, Patient Safety Officers, Physicians, Nurses, Pharmacy Directors, Pharmacists, Pharmacy Technicians, Staff Educators, Quality Managers, Allied Healthcare Professionals, Food Services Personnel, Maintenance Staff and others who want to be involved in initiatives to improve patient safety.

Presented with support from Health Canada

Program The content of both workshops will be tailored to meet the needs of the participants and their respective healthcare sectors. All sessions will run from 8:00 am to 4:00 pm.

Thursday, February 18, 2010

Root Cause Analysis (RCA) Workshop
ISMP Canada in collaboration with the Canadian Patient Safety Institute and Saskatchewan Health, developed the Canadian Root Cause Analysis Framework© for analysis of critical incidents in healthcare and a one day RCA workshop for healthcare facilities. RCA is a tool to help investigate adverse events, identify and analyze root causes and contributing factors, and develop recommendations. It is a team-based, multidisciplinary approach that includes frontline staff.

RCA Workshop Agenda

Friday, February 19, 2010

Failure Mode and Effects Analysis (FMEA) Workshop
ISMP Canada has developed the Canadian Failure Mode and Effects Analysis Framework© as a team-based, systematic and proactive approach identifying ways a process or design can fail, why it might fail, the effects of the failure and how it can be made safer. At the end of the one day FMEA workshop participants will increase their knowledge about the impact of system factors on error potential, understand how human factors engineering principles apply to healthcare environments, learn the steps to conduct an FMEA and develop the expertise to serve on an FMEA team in a healthcare setting.

FMEA Workshop Agenda

Presented with support from Health Canada

Registration ISMP Canada is now accepting registrations for the 'Advancing Safe Practices' RCA and FMEA Workshops, in Moncton, New Brunswick on February 18 and 19, 2010. Space is not guaranteed unless payment is received one week prior to the event. Registration Fees RCA and FMEA Workshop February 18 and 19, 2010 $475 (GST Included) RCA Workshop ONLY February 18, 2010 $265 (GST Included) FMEA Workshop ONLY February 19, 2010 $265 (GST Included) To register five or more individuals from the same organization email education@ismp-canada.org Three Easy Ways to Register Fax: Complete this pdf form and fax to 416-733-1146 with credit card information.       Mail: Complete this pdf form and mail together with cheque or credit card information to:        ISMP Canada Workshops        4711 Yonge Street, Suite 501        Toronto, Ontario, M2N 6K8             Online: All major credit cards are accepted by PayPal. Fill in the form below and click the Buy Now button to go to the PayPal website to complete the transaction. Ms Mrs Mr Dr Attendee's First Name:   Attendee's Last Name: Miss    Attendee's Position:   Email: (for registration confirmation) Organization: Address: #Street City Province Postal Code     Option A - $475 - RCA and FMEA Workshops, February 18 and 19, 2010 Option B - $265 - RCA Workshop ONLY, February 18, 2010 Option C - $265 - FMEA Workshop ONLY, February 19, 2010     Confirmation Registration will be confirmed within 10 days of receipt of payment. Cancellation Policy Notice of all cancellations must be provided in writing one week prior to the event. A $100 administration fee will apply to all refunds. There are no refunds for registrants who fail to attend the workshop or cancel after the cancellation deadline. Substitutions are welcome. ISMP Canada reserves the right to cancel or reschedule the workshop. For additional registration and program information, call 1-866-544-7672 ext. 236 (416-733-3131 ext. 236) or send an email to education@ismp-canada.org. Presented with support from Health Canada

Location

The ISMP Canada 'Advancing Safe Practices' RCA and FMEA workshops will be held at Future Inns, Moncton NB.

Address:
	Future Inns Moncton
	Hotel and Conference Centre
	40 Lady Ada Blvd
	Moncton , NB , E1G 0E3
	Tel: 506-852-9600
	Fax: 506-852-9692
	Toll Free: 1-800-565-0700
	moncton@futureinns.com
	Map and Direction

Frequently Asked Questions

1. Who should attend the workshop?
   The workshop is open to all those working in healthcare in both clinical and non-clinical areas. Participants may include, but are not limited to: CEOs and Home Administrators, Directors of Care, Chief Nursing Officers, Quality/Risk Managers, Pharmacy Directors, Physicians, Staff Educators, Nurses, Pharmacists, Pharmacy Technicians, Allied Healthcare Professionals, Food Services Personnel, Maintenance Staff and others who want to be involved in initiatives to improve patient safety.
2. How much is one workshop
   The workshop fee is $265 per participant for one day including GST.
3. Can I attend both workshops?
   Yes participants are invited to attend for two days at a reduced rate of $475 including GST. Space is limited to 30 people per day so register early.
4. Is there a discount if more than five individuals from the same institution want to attend?
   Yes, a reduced rate is available to facilities that send five or more individuals. Multiple registrations must be submitted together to qualify for the reduced rate. For more information email education@ismp-canada.org
5. How do I register more than one participant from our organization?
   Fill out a separate registration form for each individual and mail or fax with payment to ISMP Canada. Provide one cheque or credit card payment for all registrants from the same organization.
6. How do I pay for the workshop?
   Payment can be made by cheque or credit card (Visa and MasterCard only) or PayPal. All payments by cheque must be mailed with the registration forms. To pay by credit card, complete the electronic registration form, or print and fax the pdf registration form.
7. Will I receive a receipt for payment?
   Yes, ISMP Canada will issue a receipt by email once payment is received in full.
8. How will I know that my registration has been accepted?
   You will receive a confirmation email from ISMP Canada within 10 days of receipt of payment, indicating that your registration has been processed and payment received.
9. What time should I arrive?
   8:00 am sharp.

Contact Information

Mail:	4711 Yonge Street, Suite 501 Toronto, ON M2N 6K8
Email:	education@ismp-canada.org
Phone:	416-733-3131 ext. 236
Toll Free:	1-866-544-7672 ext. 236
Fax:	416-733-1146