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Advancing Safe Practices
Montréal, Québec
February 24 and 25, 2010

Root Cause Analysis (RCA) and
Failure Mode and Effects Analysis (FMEA) Workshops

French Only

ISMP Canada, with support from Health Canada is hosting an RCA and an FMEA workshop for healthcare practitioners in the acute care, long term care, and community care sectors. The workshop will be held in Montréal, Québec on February 24 and 25, 2010.

Workshop Information

Location:
 CIRANO
2020 University St, 25th floor
Montréal, Québec H3A 2A5
Date & Time:
 February 24, 2010 from 8:30-4:30 pm; RCA Workshop
  February 25, 2010 from 8:30-4:30 pm; FMEA Workshop
Registration:
Cost is $265 per person/day to attend a workshop. A reduced rate of $475 will be offered to those who wish to attend both days. All costs include GST. Members of the RISQ+H network will benefit a reduced rate for the workshops.
Attire:
Business casual dress is suggested. You may wish to dress in layers as the room temperature may vary.
Workshop Material:
All workshop material, including the Canadian RCA Framework© and Canadian FMEA Framework© will be provided onsite


RCA workshop will include:

  • An overview of the systems approach.
  • RCA framework presentation.
  • Practice exercises using the RCA framework.
  • Copy of the Canadian RCA Framework©.


FMEA workshop will include:
  • An overview of the systems approach.
  • FMEA framework presentation.
  • Practice exercises using the FMEA framework.
  • Copy of the Canadian FMEA Framework©.
Who should attend?
The workshop is designed for those working in healthcare in both clinical and non-clinical areas, including: Directors of Care, Risk Management Officers, Patient Safety Officers, Physicians, Nurses, Pharmacy Directors, Pharmacists, Pharmacy Technicians, Staff Educators, Quality Managers, Allied Healthcare Professionals, Food Services Personnel, Maintenance Staff and others who want to be involved in initiatives to improve patient safety.

Presented with support from Health Canada

Program

The content of both workshops will be tailored to meet the needs of the participants and their respective healthcare sectors. All sessions will run from 8:00 am to 4:00 pm.

Wednesday, February 24, 2010

Root Cause Analysis (RCA) Workshop
ISMP Canada in collaboration with the Canadian Patient Safety Institute and Saskatchewan Health, developed the Canadian Root Cause Analysis Framework© for analysis of critical incidents in healthcare and a one day RCA workshop for healthcare facilities. RCA is a tool to help investigate adverse events, identify and analyze root causes and contributing factors, and develop recommendations. It is a team-based, multidisciplinary approach that includes frontline staff.

RCA Workshop Agenda


Thursday, February 25, 2010

Failure Mode and Effects Analysis (FMEA) Workshop
ISMP Canada has developed the Canadian Failure Mode and Effects Analysis Framework© as a team-based, systematic and proactive approach identifying ways a process or design can fail, why it might fail, the effects of the failure and how it can be made safer. At the end of the one day FMEA workshop participants will increase their knowledge about the impact of system factors on error potential, understand how human factors engineering principles apply to healthcare environments, learn the steps to conduct an FMEA and develop the expertise to serve on an FMEA team in a healthcare setting.

FMEA Workshop Agenda

Presented with support from Health Canada

Registration

ISMP Canada is now accepting registrations for the 'Advancing Safe Practices' RCA and FMEA Workshops, in Montréal, Québec on February 24 and 25, 2010. Space is not guaranteed unless payment is received one week prior to the event.

Registration Fees, including GST
    Price    RISQ+H Network Members
RCA and FMEA Workshop February 24 and 25, 2010 $475  $400
RCA Workshop ONLY February 24, 2010 $265  $215
FMEA Workshop ONLY February 25, 2010  $265  $215

To register five or more individuals from the same organization email education@ismp-canada.org

Two Easy Ways to Register
     
Mail: Complete this pdf form and mail together with cheque or credit card information to:

       ISMP Canada
       3840 St Urbain (pavillon Olier porte 2-107)
       Montréal, QC, H2W 1T8
     
     
Online: All major credit cards are accepted by PayPal. Fill in the form below and click the Buy Now button to go to the PayPal website to complete the transaction.
Attendee's First Name:
   Attendee's Last Name:
  
Attendee's Position:
   Email:
(for registration confirmation)
Organization:
Address:

#Street City Province Postal Code
   
     
   


Confirmation
Registration will be confirmed within 10 days of receipt of payment.

Cancellation Policy
Notice of all cancellations must be provided in writing one week prior to the event. A $100 administration fee will apply to all refunds. There are no refunds for registrants who fail to attend the workshop or cancel after the cancellation deadline. Substitutions are welcome. ISMP Canada reserves the right to cancel or reschedule the workshop.

For additional registration and program information, call 1-866-544-7672 ext. 236 (416-733-3131 ext. 236) or send an email to education@ismp-canada.org.

Presented with support from Health Canada

Location

The ISMP Canada 'Advancing Safe Practices' RCA and FMEA workshops will be held at CIRANO, Montréal, QC.

   CIRANO
  2020 University St, 25th floor
   Montréal, Québec H3A 2A5

Accommodations
L’appartement Hôtel Montréal
455, Sherbrooke St. West,
Montréal Québec H3A 1B7
Toll free: 1-800-363-3010
Phone: 1-514-284-3634

Hotel Delta Montreal
475 Avenue Du Président-Kennedy
Montréal Québec H3A 1J7
Toll free: 1-877-286-1986
Phone: 1-514-286-1986
deltamontreal@deltamontreal.com

Frequently Asked Questions

  1. Who should attend the workshop?
    The workshop is open to all those working in healthcare in both clinical and non-clinical areas. Participants may include, but are not limited to: CEOs and Home Administrators, Directors of Care, Chief Nursing Officers, Quality/Risk Managers, Pharmacy Directors, Physicians, Staff Educators, Nurses, Pharmacists, Pharmacy Technicians, Allied Healthcare Professionals, Food Services Personnel, Maintenance Staff and others who want to be involved in initiatives to improve patient safety.
  2. How much is one workshop
    The workshop fee is $265 per participant for one day including GST (or $215 for RISQ+H members).
  3. Can I attend both workshops?
    Yes participants are invited to attend for two days at a reduced rate of $475 including GST (or $400 for RISQ+H members). Space is limited to 50 people per day so register early.
  4. Is there a discount if more than five individuals from the same institution want to attend?
    Yes, a reduced rate is available to facilities that send five or more individuals. Multiple registrations must be submitted together to qualify for the reduced rate. For more information email education@ismp-canada.org
  5. How do I register more than one participant from our organization?
    Fill out a separate registration form for each individual and mail or fax with payment to ISMP Canada. Provide one cheque or credit card payment for all registrants from the same organization.
  6. How do I pay for the workshop?
    Payment can be made by cheque or credit card (Visa and MasterCard only) or PayPal. All payments by cheque must be mailed with the registration forms. To pay by credit card, complete the electronic registration form, or print and fax the pdf registration form.
  7. Will I receive a receipt for payment?
    Yes, ISMP Canada will issue a receipt by email once payment is received in full.
  8. How will I know that my registration has been accepted?
    You will receive a confirmation email from ISMP Canada within 10 days of receipt of payment, indicating that your registration has been processed and payment received.
  9. What time should I arrive?
    8:30 am sharp.

Contact Information

Mail:
 3840, St Urbain (pavillon Olier porte 2-107)
  Montréal, QC, H2W 1T8
Email:
 gestion.risques.chum@ssss.gouv.qc.ca
Phone:
 514-890-8112
Fax:
 514-412-7238
   
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