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Going beyond the numbers: Using incident reports to assess medication safety culture

Thursday, April 27, 2017
1 day workshop

Development of this workshop was supported by the Canadian Society for Hospital Pharmacist (CSHP) Research and Education Foundation Grant and this workshop was the winner of the CSHP Ontario Branch Bill Wilson Patient Safety Award (2015).

This workshop teaches healthcare professionals how to use medication incident reporting as an indicator to monitor patient safety culture within their organization. Participants will learn fundamental principles of medication incident reporting and patient safety culture. These concepts will be integrated to introduce a novel tool called the Medication Safety Cultural Indicator Matrix (MedSCIM), which is a Qualitative Assessment Scale (QAS). MedSCIM was developed to measure patient safety culture in healthcare settings. This interactive workshop uses hands-on activities to teach participants how to use MedSCIM. At the conclusion of the workshop participants will be confident using MedSCIM to support a positive patient safety culture.

Participants will be asked to bring in 10 – 20 medication incidents (de-identified) from their practice site to use in the hands-on activities. Through the application of the MedSCIM, participants will have the opportunity to integrate their learning through hands-on analysis and interpretation of incidents from their own practices.

Date: Thursday, April 27, 2017
Time: 8:30 am to 4:00 pm
Location: ISMP Canada
4711 Yonge Street
(Procter & Gamble building)
Toronto, ON
M2N 6K8
Cost: $500 plus applicable taxes (enrolment is limited to 6 attendees)
For registration information, please select the Registration’ tab near the top of the screen.
Workshop Level: Intermediate (assumes basic knowledge of human factors engineering principles and systems-based approach to medication safety, previous experience with medication incident analysis preferred)
Audience: Previous participants of ISMP Canada analysis workshops, pharmacy directors, risk managers, patient safety officers, medication safety officers, and other healthcare providers seeking to enhance their ability to act on medication incident reports.

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  Agenda

  Registration Form

Registration

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       ISMP Canada
       Medication Safety Learning Centre
       4711 Yonge Street
       (Procter and Gamble building)
       Toronto, Ontario
       M2N 6K8

Confirmation
Registration will be confirmed within 10 days of receipt of payment.

Cancellation Policy
Notice of all cancellations must be provided in writing one week prior to the event. A $75 administration fee will apply to all refunds. There are no refunds for registrants who cancel after the cancellation deadline. ISMP Canada reserves the right to cancel or reschedule.

For additional information, call 1-866-544-7672 (416-733-3131 Ext.0) or email to education@ismp-canada.org
     

Going beyond the numbers: Using incident reports to assess medication safety culture

Thursday, April 27, 2017
1 day workshop

This workshop teaches healthcare professionals how to use medication incident reporting as an indicator to monitor patient safety culture within their organization.

Learning Objectives:

  1. Have a high level understanding of the current context for patient safety in Canada
  2. Understand how analysis of medication incidents "by the numbers" can be misleading
  3. Understand the difference between quantitative and qualitative analysis of medication incidents
  4. Understand current gaps in measuring patient safety culture
  5. Apply the Medication Safety Cultural Indicator Matrix (MedSCIM) to a set of medication incident reports
  6. Develop an incident reporting assessment program in their practice setting to support improvements in patient safety culture


Contact Us

Mail:
ISMP Canada
4711 Yonge Street, Suite 501
Toronto, ON M2N 6K8
Email:
education@ismp-canada.org
Phone:
416–733–3131
Toll Free:
1–866–544–7672
Fax:
416–733–1146

Directions to ISMP Canada

4711 Yonge Street
(Procter & Gamble building)

On entry to the building, check in with Security to obtain a visitor ID badge (next to the lobby elevators).

We are located in the Procter & Gamble Building - 4711 Yonge Street - North of the 401 on the East side of Yonge Street, South of Sheppard Avenue.

(416-733-3131 - ISMP Canada)

Driving Directions:

Note that parking is NOT available in the Proctor and Gamble building. Indoor paid parking is available at the Sheppard Centre (Yonge and Sheppard). Outdoor paid parking is available on the southwest corner of Yonge and Sheppard (1 block north of the office) and on the north side of Avondale Ave, just east of Yonge Street (2 blocks south of the office).

Transit:

We are located on the "Yonge Line" - please get off at the Sheppard Station. Exit the station at the south end of the platform - "Poyntz Avenue". (Tip: The last car of the Subway, when it is heading North, will put you at the "Poyntz Avenue" exit.) Proceed through the turnstile, into the Procter & Gamble building, up the escalator to the Security Desk, and get a Visitor's Pass.

If you return the same way, you must have tokens or a MetroPass, as there are only turnstiles when you leave through the Procter & Gamble building - no TTC representative is on duty. If you only have tickets, then it is a short walk outside up Yonge Street to the North entrance of the Sheppard Station (Sheppard Centre), where there are TTC attendants.