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Thursday, June 22, 2017
1 day workshop

Through the Plain Language Labelling Initiative, new Canadian regulations have been introduced with the intention of improving the safe use of drugs by making labels and packages easier to read and understand. The label and package are the first points of interaction between a health product and a potential user. It is important that product labels and packages are designed with the user in mind and with consideration of the environment in which the product will be used.

Program Objective
This workshop will teach participants about user issues and safety principles pertinent to manufacturer design of safe and clear labels and packages for prescription health products. Participants will learn how these principles can be applied, with a focus on avoiding or mitigating harm associated with product-use errors.

Participants will have the opportunity to integrate their learning through hands-on review and analysis of health product labels and packages.

Participants will be asked to bring 1 or 2 prescription product labels and packages to the workshop.

Dates: Thursday, Jun 22, 2017
Time: 08:30 - 16:30
Location: ISMP Canada
Medication Safety Learning Centre
4711 Yonge Street
Toronto, ON, M2N 6K8
Cost: $795 per person, plus applicable taxes (enrolment is limited to 18 attendees)
Workshop Level: Intermediate (assumes basic knowledge of health product label and package design regulations and standards; previous experience with label and package design is preferred)
Audience: Health product label and package designers, manufacturing quality assurance managers, regulatory officers, group purchasing managers, group purchasing buyers, pharmacy buyers or purchasing technicians
Registration: For registration information, please select the 'Registration' tab near the top of the screen and submit as indicated.

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Registration is closed.


Thursday, June 22, 2017
1 day workshop

Kim Streitenberger, RN
Nurse Consultant
ISMP Canada

Kim joined ISMP Canada first in 2007 as a patient safety consultant with a focus on medication reconciliation. She is a registered nurse with more than 35 years of clinical, quality improvement and patient safety experience. Kim's clinical background is in pediatrics at Laurentian Hospital in Sudbury, Ontario and pediatric critical care at the Hospital for Sick Children. Prior to joining ISMP Canada, she has held formal program and corporate level quality improvement, patient safety and risk management roles within several academic healthcare organizations. Kim has a certificate in Quality Improvement and Patient Safety from the University of Toronto. She was a recipient of the OHA Health Achieve Patient Safety Award in 2005 and the Baxter Guardian Scholarship for Excellence in Patient Safety in 2010 for work on improving communication during patient transitions. Kim has been a frequent speaker at local, national and international conferences and has coauthored a variety of clinical and patient safety related articles.

Kim returned to ISMP Canada in 2014 where she has led the development of the Good Label and Package Practices Guide(s), the Canadian TALLman lettering list and principles and other labelling and packaging initiatives.

Valentina Jelincic, RPh
Pharmacist Consultant
ISMP Canada

Valentina has been a consultant with ISMP Canada for over 13 years and has been a manager in the pharmacy department at The Hospital for Sick Children in Toronto since 2013. She has worked in the public and private sectors as a consultant, including with professional and non-profit associations.

She has over 25 years of practice in teaching hospitals, ranging from clinical pharmacist to pharmacy administrator. Her experience includes pharmaceutical product selection, formulary review and approval; clinical pharmacy practice; interdisciplinary strategic and project planning; procedure development; drug utilization management; implementation of new hospital programs; and budget development, control, and analysis. Her work has also included writing and editing of educational and healthcare materials, such as symposium proceedings, hospital clinical manuals, and medication safety articles. She has also published in the research literature and has edited English translations of medical articles and dossiers.

Valentina's work with ISMP Canada has involved the development and support of various safety initiatives, including many of the Medication Safety Self-Assessment tools, teaching FMEA and RCA to hospital practitioners, participation in the neuromuscular blocking agent labelling and packaging initiatives, work on Health Canada’s Look-Alike/Sound-Alike guidance, and leading the oncology LASA project with TALLman recommendations. Val is pleased to have worked with Kim on the safe labelling and packaging of medications, a project that relates to the daily activities of almost every healthcare practitioner.


Thursday, June 22, 2017
1 day workshop

Learning Objectives:

  1. Understand user-identified issues and related patient safety principles that support the design of safe labels and packages for prescription health products
  2. Learn how to design safe prescription product labels and packages with consideration of the user and the environment of use
  3. Recognize opportunities for improvement in the design of prescription product labels and packages in order to enhance safe use

Suggested Readings:

Contact Us

ISMP Canada
4711 Yonge Street, Suite 501
Toronto, ON M2N 6K8
416–733–3131 ext.0
Toll Free:
1–866–544–7672 ext.0

Directions to ISMP Canada

4711 Yonge Street
(Procter & Gamble building)

On entry to the building, check in with Security to obtain a visitor ID badge (next to the lobby elevators).

We are located in the Procter & Gamble Building - 4711 Yonge Street - North of the 401 on the East side of Yonge Street, South of Sheppard Avenue.

(416-733-3131 - ISMP Canada)

Driving Directions:

Note that parking is NOT available in the Procter & Gamble Building. Indoor paid parking is available at the Hullmark Centre (Yonge and Anndale – enter via Anndale).


We are located on the "Yonge Line" - please get off at the Sheppard Station.