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What's in a label? — How to identify problems with labels to prevent medication errors

  • Have you had incidents where "confusing labelling or packaging" was a contributing factor?
  • Are you responsible for selecting or purchasing medications for your organization?
  • Do you have a process for evaluating the labels of new products selected or purchased for use in your organization?
  • Do you produce your own labels for compounded or repackaged items?
Medication labels communicate complex information and misinterpretation can lead to serious patient harm.

Wednesday, October 24, 2018
1 day workshop

Program Abstract
This workshop will teach participants how to look at medication labels in a different way to identify possible problems and prevent errors.

Participants will learn about the importance of label design and how safety principles can be used to assess both manufacturer and in-house-generated medication labels to identify potentially problematic designs and to propose safety strategies that can be used to reduce the likelihood of medication errors.

This is an interactive, small group workshop. The hands-on portion of the workshop will provide an opportunity for participants to evaluate manufacturer and in-house sample labels* from their practice settings.

*Participants are requested to bring 6-10 sample labels in current use in their organization for round table discussion (manufacturer and/or internally generated, such as compounding, IV admixture, etc.).

Learning Objective
On completion of this workshop, participants will understand:

  1. Safety principles that support the design of safe medication labels and packages;
  2. The importance of considering the end user and how the product will be used; and
  3. How to apply learned principles and strategies for safe labelling in their practice setting.

Time: 08:30 - 16:30
Location: ISMP Canada
Medication Safety Learning Centre
4711 Yonge Street, Suite 501
Toronto, ON, M2N 6K8
Cost: $500 plus applicable taxes (enrolment is limited to 8 attendees)
For registration information, please select the 'Registration' tab near the top of the screen.
Workshop Level: Basic: relevant safety principles and concepts will be explained
Suggested Audience:
  • Hospitals: pharmacy directors, managers, and supervisors, pharmacy buyers or purchasing technicians, medication safety specialists, patient safety and quality personnel
  • Specialty compounding pharmacies
  • Commercial compounders
  • Group purchasing organizations
  • Health product label and package designers
Suggested Readings:

  Registration Form       About the Workshop     

Registration

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Fax: Complete this pdf form and fax to 416-733-1146 with credit card information..
     

Mail: Complete this pdf form and mail together with cheque or credit card information to:

       ISMP Canada
       Medication Safety Learning Centre
       4711 Yonge Street
       (Procter and Gamble building)
       Toronto, Ontario
       M2N 6K8

Confirmation
Registration will be confirmed within 10 days of receipt of payment.

Cancellation Policy
Notice of all cancellations must be provided in writing at least 7 days prior to the event. A $75 administration fee will apply to all refunds. There are no refunds for registrants who cancel after the cancellation deadline.

Registrants may postpone attendance to a future workshop however a $75 administration fee will apply if notice of postponement is received less than 7 days prior to the event.

ISMP Canada reserves the right to cancel or reschedule workshops. In the event of a cancellation, fees paid will be credited towards a future workshop, or fully refunded.

For additional information, call 1-866-544-7672 ext. 0 (416-733-3131 ext.0) or email to education@ismpcanada.ca
     

What's in a label? — How to identify problems with labels to prevent medication errors

  • Have you had incidents where "confusing labelling or packaging" was a contributing factor?
  • Are you responsible for selecting or purchasing medications for your organization?
  • Do you have a process for evaluating the labels of new products selected or purchased for use in your organization?
  • Do you produce your own labels for compounded or repackaged items?
Medication labels communicate complex information and misinterpretation can lead to serious patient harm.

Wednesday, October 24, 2018
1 day workshop

Valentina Jelincic, RPh, BScPhm
Project Lead and Pharmacist Consultant
ISMP Canada

Valentina has been a consultant with ISMP Canada for over 15 years. She has worked in the public and private sectors as a consultant, including with professional and non-profit associations.

She has over 25 years of practice in teaching hospitals, ranging from clinical pharmacist to pharmacy administrator, with medication safety consistently in the forefront of practice. Her experience includes pharmaceutical product selection, formulary review and approval; drug utilization management; clinical pharmacy practice; interdisciplinary strategic and project planning; procedure development; implementation of new hospital programs; and budget development, control, and analysis. Her work has also included writing and editing of educational and healthcare materials, such as symposium proceedings, hospital clinical manuals, and medication safety articles. She has published in the research literature and has edited English translations of foreign-language medical articles and dossiers.

Valentina's work with ISMP Canada has involved the development and support of various safety initiatives, including many of the Medication Safety Self-Assessment tools, teaching FMEA and RCA to hospital practitioners, participation in the neuromuscular blocking agent labelling and packaging initiatives, leading the oncology LASA project with TALLman recommendations, and work on a variety of Health Canada projects, including the Look-Alike/Sound-Alike guidance, the guidelines for safe labelling and packaging of medications, a project that relates to the daily activities of almost every healthcare practitioner, and more recently on biosimilar naming.

Ambika Sharma, RPh, PharmD, BScPhm, HBSc
Medication Safety Analyst
ISMP Canada

Ambika is a graduate from the University of Toronto's Leslie Dan Faculty of Pharmacy's Bachelor of Science in Pharmacy (BScPhm) and Post-baccalaureate Doctor of Pharmacy (PharmD) programs.

Ambika joined ISMP Canada during her final PharmD rotation, which fostered a keen interest in medication safety and the important role of pharmacists in promoting safe medication practices. She continues to work with ISMP Canada as a Medication Safety Analyst, and has been involved in a variety of initiatives. Current projects include: labelling and packaging initiatives with key stakeholders; coordination of SafeMedicationUse.ca newsletters for consumers; the white paper project to optimize effective sharing and learning from medication incidents; and educational workshops, such as "Best Possible Medication History Training for Pharmacy Technicians" and "Label and Package Design".

Contact Us

Mail:
ISMP Canada
4711 Yonge Street, Suite 501
Toronto, ON M2N 6K8
Email:
education@ismpcanada.ca
Phone:
416–733–3131 ext.0
Toll Free:
1–866–544–7672 ext.0
Fax:
416–733–1146

Directions to ISMP Canada

4711 Yonge Street
(Procter & Gamble building)

On entry to the building, check in with Security to obtain a visitor ID badge (next to the lobby elevators).

We are located in the Procter & Gamble Building - 4711 Yonge Street - North of the 401 on the East side of Yonge Street, South of Sheppard Avenue.

(416-733-3131 - ISMP Canada)

Driving Directions:

Note that parking is NOT available in the Procter & Gamble Building. Indoor paid parking is available at the Hullmark Centre (Yonge and Anndale – enter via Anndale).

Transit:

We are located on the "Yonge Line" - please get off at the Sheppard Station.