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Multi-Incident Analysis Workshop
Analyzing medication incidents one group at a time

Thursday, September 26, 2019
1 day workshop

This workshop is complementary to the Going Beyond the Numbers workshop which will be offered on the following day. Participants attending both are offered a 10% discount.

This award-winning, one day interactive workshop presents the key concepts for conducting a multi-incident (aggregate) analysis, a technique designed to maximize efficiency by analyzing a group of medication incidents sharing a common topic.

During this workshop you will learn a step-wise process for conducting a multi-incident analysis, and situations where this methodology is most beneficial. You will have the opportunity for hands-on practice under the guidance of ISMP Canada experts. A variety of take home materials and tools will be provided, enabling you to confidently analyze your facility's medication incidents upon return to your home facility.

At the completion of this workshop, participants will be able to:

  1. Describe how multi-incident analysis complements other medication incident analysis strategies
  2. Describe the steps of a multi-incident analysis
  3. Apply the step-wise multi-incident approach to begin conducting analysis of small groups of medication incidents
Location: ISMP Canada Learning Centre
4711 Yonge Street, Suite 501
Toronto, ON
M2N 6K8
Cost: $500 + HST (Multi-Incident Analysis)
$900 + HST (Multi-Incident Analysis + Going Beyond the Numbers)
For registration information, please select the Registration’ tab near the top of the screen.
Time: 9:00 a.m. to 4:00 p.m.
Course Level: Intermediate (assumes basic knowledge of human factors engineering principles and system based approach to medication safety)
Audience: Pharmacy directors, risk managers, patient safety officers, medication safety officers, and other healthcare professionals seeking to enhance their ability to act on medication incident reports. Enrolment is limited to 8 attendees.

  About this workshop

  Registration Form

Course Registration Options

Please check off the option that is applicable to you.


Three Easy Ways to Register

Online: All major credit cards are accepted by PayPal. Fill in the form below and click the Buy Now button to go to the PayPal website to complete the transaction.

First Name:
  Last Name:
(for registration confirmation)
Postal/Zip Code:
$500.00 (plus applicable taxes)
For the total including tax, please select your country and province/state above.

Fax: Complete this pdf form and fax to 416-733-1146 with credit card information.

Mail: Complete this pdf form and mail together with cheque or credit card information to:

       ISMP Canada
       4711 Yonge Street
       (Procter and Gamble building)
       Toronto, Ontario
       M2N 6K8

Registration will be confirmed within 10 days of receipt of payment.

Cancellation Policy

Notice of all cancellations must be provided in writing at least 7 days prior to the event. A $75 administration fee will apply to all refunds. There are no refunds for registrants who cancel after the cancellation deadline.

Registrants may postpone attendance to a future workshop however a $75 administration fee will apply if notice of postponement is received less than 7 days prior to the event.

ISMP Canada reserves the right to cancel or reschedule workshops. In the event of a cancellation, fees paid will be credited towards a future workshop, or fully refunded.

For additional information, call 1-866-544-7672 ext. 0(416-733-3131 ext. 0) or email to

Contact Us

ISMP Canada
4711 Yonge Street, Suite 501
Toronto, ON M2N 6K8
416–733–3131 ext.0
Toll Free:
1–866–544–7672 ext.0

Directions to ISMP Canada

4711 Yonge Street
(Procter & Gamble building)

On entry to the building, check in with Security to obtain a visitor ID badge (next to the lobby elevators).

We are located in the Procter & Gamble Building - 4711 Yonge Street - North of the 401 on the East side of Yonge Street, South of Sheppard Avenue.

(416-733-3131 - ISMP Canada)

Driving Directions:

Note that parking is NOT available in the Procter & Gamble building. Indoor paid parking is available at the Hullmark Centre (Yonge and Anndale – enter via Anndale).


We are located on the "Yonge Line" - please get off at the Sheppard Station.