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Incident Analysis and Proactive Risk Assessment for Paramedicine

Wednesday, March 4 and Thursday, March 5, 2020
1.5 day workshop

Ottawa, Ontario (Directions)

Regional Paramedic Program for Eastern Ontario (RPPEO) has pre-approved eight (8) elective CME credits for the attendance of this event (for paramedics in the eastern Ontario region only). Please remember to submit your proof of attendance to


This 1.5-day hands-on workshop teaches paramedics how to use Root Cause Analysis (RCA), to understand human factors engineering and why errors occur. On Day 2, participants use a technique called Failure Mode and Effects Analysis (FMEA) to do proactive risk assessment and redesign processes that reduce the likelihood of adverse events.

Day 1:
Incident Analysis - Root Cause Analysis (RCA)

Program Abstract:

We're all human - errors happen. In our field, when errors happen, they can have traumatic consequences. In this hands-on workshop, we will analyze adverse events in a way that takes the blame away from the individual and evaluates them using a systematic approach. "What was the expected outcome and why did that not happen?" On Day 1, participants will learn how to conduct a Root Cause Analysis and we'll use diagramming to deconstruct and understand how adverse events occur.

Day 2:
Proactive Risk Assessment Using Failure Mode and Effects Analysis (FMEA)

Program Abstract:

Day 2 builds on the principles learned on Day 1, with a change in focus to proactive risk assessment and process redesign. What do we know about system failures and how can we identify problems before they occur? Through interactive activity, participants will use a technique called Failure Mode and Effects Analysis (FMEA) to design processes that take human factors into account and decrease the likelihood of a failure impacting a patient.

Dates and Time: Wednesday, March 4, 2020 from 8:30 am to 4:30 pm (Day 1)
Thursday, March 5, 2020 from 8:30 am to 1:00 pm (Day 2)
Location: ISMP Canada
Regional Paramedic Program for Eastern Ontario,
2475 Don Reid Drive, Room 160A
Ottawa, ON
Cost: $850 per person, plus applicable taxes
For registration information, please select the Registration’ tab near the top of the screen.
To register for Day 1 only, contact
Audience: Paramedics, Professional Standards, Quality Assurance, Quality Improvement, Risk Management, Managers, Superintendents, and Investigators and any other out-of-hospital health care providers
Workshop Level: Introductory

What past attendees are saying:

"It was helpful to think about incident analysis in a systematic way."

"Great workshop that can be "customized" and be brought to organizations!"

"Facilitators were brilliant."

"Very well laid out presentation with materials provided."

  About this Workshop        Registration Form


Three Easy Ways to Register

Online: All major credit cards are accepted by PayPal. Fill in the form below and click the Buy Now button to go to the PayPal website to complete the transaction.

First Name:
  Last Name:
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Postal/Zip Code:
$850.00 (plus applicable taxes)
For the total including tax, please select your country and province/state above.

Fax: Complete this pdf form and fax to 416-733-1146 with credit card information..

Mail: Complete this pdf form and mail together with cheque or credit card information to:

       ISMP Canada
       Medication Safety Learning Centre
       4711 Yonge Street
       (Procter and Gamble building)
       Toronto, Ontario
       M2N 6K8

Registration will be confirmed within 10 days of receipt of payment.

Cancellation Policy
Notice of all cancellations must be provided in writing at least 7 days prior to the event. A $75 administration fee will apply to all refunds. There are no refunds for registrants who cancel after the cancellation deadline.

Registrants may postpone attendance to a future workshop however a $75 administration fee will apply if notice of postponement is received less than 7 days prior to the event.

ISMP Canada reserves the right to cancel or reschedule workshops. In the event of a cancellation, fees paid will be credited towards a future workshop, or fully refunded.

For additional information, call 1-866-544-7672 ext. 0 (416-733-3131 ext.0) or email to

Contact Us

ISMP Canada
4711 Yonge Street, Suite 501
Toronto, ON M2N 6K8
416–733–3131 ext.0
Toll Free:
1–866–544–7672 ext.0