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Incident analysis and proactive risk assessment for Paramedicine

Thursday, November 19 and Friday, November 20, 2020
1.5 day workshop

A Live Virtual Workshop for Paramedics

During COVID-19, ISMP Canada is offering this 1.5-day virtual workshop. This virtual hands-on workshop teaches paramedics how to use Root Cause Analysis (RCA) to understand human factors engineering and why errors occur. On Day 2, participants use a technique called Failure Mode and Effects Analysis (FMEA) to do proactive risk assessment and redesign processes that reduce the likelihood of adverse events.

Day 1:
Incident Analysis - Root Cause Analysis (RCA)

Program Abstract:

We're all human – errors happen. In our field, when errors happen, they can have traumatic consequences. In this hands-on workshop, we will analyze adverse events in a way that takes the blame away from the individual and evaluates them using a systematic approach. "What was the expected outcome and why did that not happen?" On Day 1, participants will learn how to conduct a Root Cause Analysis and we'll use diagramming to deconstruct and understand how adverse events occur.

Day 2:
Proactive Risk Assessment Using Failure Mode and Effects Analysis (FMEA)

Program Abstract:

Day 2 builds on the principles learned on Day 1, with a change in focus to proactive risk assessment and process redesign. What do we know about system failures and how can we identify problems before they occur? Through interactive activities, participants will use a technique called Failure Mode and Effects Analysis (FMEA) to design processes that take human factors into account and decrease the likelihood of a failure impacting a patient.

Dates: Day 1: 9:00 am to 3:30 pm
Day 2: 9:00 am to 1:00 pm
Location: Join us virtually from your own location – virtual link will be emailed once registration is processed
Cost: $850 per person, plus applicable taxes (online payment only)
For registration information, please select the Registration’ tab near the top of the screen.
If you require assistance, contact
Audience: Paramedics, physicians, risk managers, patient safety officers, and other healthcare practitioners
Workshop Level: Introductory

  About this Workshop        Registration Form


During COVID-19, registration will be available online only. If you are unable to complete online, please email for assistance.

Online: Please complete payment process through PayPal (all major credit cards are accepted). Alternatively, payment by VISA or Mastercard can be completed by filling out the registration form and emailing it to

Online: All major credit cards are accepted by PayPal. Fill in the form below and click the Buy Now button to go to the PayPal website to complete the transaction.

First Name:
  Last Name:
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$850.00 (plus applicable taxes)
For the total including tax, please select your country and province/state above.

Registration will be confirmed within 10 days of receipt of payment.

Cancellation Policy
Notice of all cancellations must be provided in writing at least 21 days prior to the event. A $75 administration fee will apply to all refunds. There are no refunds for registrants who cancel after the cancellation deadline.

Registrants may postpone attendance to a future workshop however a $75 administration fee will apply if notice of postponement is received less than 21 days prior to the event.

ISMP Canada reserves the right to cancel or reschedule workshops. In the event of a cancellation, fees paid will be credited towards a future workshop, or fully refunded.

For additional information, email

Incident analysis and proactive risk assessment

This workshop provides paramedicine healthcare practitioners with background theory and hands-on practice in incident analysis (root cause analysis, RCA) and proactive risk assessment using failure mode and effects analysis (FMEA).

Day 1:
Incident Analysis - Root Cause Analysis (RCA)

Learning Objectives for RCA:

In the RCA portion of the workshop, participants will learn:

  1. How systems theory and human factors principles impact error potential and solution development;
  2. Why it is important to consider the full incident management continuum;
  3. How to complete a system-based analysis; and
  4. How to redesign systems for safety.

Day 2:
Proactive Risk Assessment Using Failure Mode and Effects Analysis (FMEA)

Learning Objectives for FMEA:

On completion of the FMEA portion of the workshop, participants will be able to:

  1. Identify processes suitable for analysis using FMEA;
  2. Describe the steps required to complete an FMEA;
  3. Map out a process and identify potential failure modes;
  4. Develop redesign strategies based on systems theory and basic human factors principles; and
  5. Apply principles learned to support medication safety activities in their practice setting.

For more information regarding RCA and FMEA, please visit: and

Incident analysis and proactive risk assessment

What do you need?

To attend a virtual workshop, you will need the following:

  • Computer with internet connection, speakers, webcam and microphone
  • Computer printer, if available but not required

Materials you will receive prior to the workshop are:

  • Canadian Incident Analysis Framework
  • Canadian Failure Mode and Effects Analysis Framework
  • Workshops handouts
  • Workshop cases (for hands-on practice)
  • Certificate of Completion will be provided to the participant within 14 days of workshop