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August 29, 2018: Newsletter - You Asked Us: "Should I Change My Pharmacy after a Mistake?"

Your pharmacist is a trained healthcare provider who has a great deal of knowledge about medications. However, pharmacists sometimes make mistakes. We should remember that mistakes can be made by anyone—even someone who is well trained, experienced, and doing their professional best.

There are many reasons for mistakes at a pharmacy, and these reasons may not be related to the pharmacist's skill or knowledge. ISMP Canada has shared information about mistakes in our newsletters and each one is an opportunity to review systems for improvement. After a mistake happens at your pharmacy, you might be tempted to switch to a new pharmacy. suggests that consumers think about the following points before making the decision to switch pharmacies   Read more ...

•  Tips for Practitioners