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Medication Safety Culture Indicator Matrix (MedSCIM):
Using incidents to assess and monitor patient safety culture in your organization
This workshop was funded by the Canadian Society for Hospital Pharmacist (CSHP) Research and Education Foundation Grant. The Canadian Council on Continuing Education in Pharmacy (CCCEP) has assigned this workshop 4.0 CEUs
This workshop teaches healthcare professionals how to use medication incident reporting as an indicator to monitor patient safety culture within their organization. Participants will learn fundamental principles of medication incident reporting and patient safety culture. These concepts will be integrated to introduce a novel tool called the Medication Safety Cultural Indicator Matrix (MedSCIM), which is a Qualitative Assessment Scale (QAS). MedSCIM was developed to measure patient safety culture in healthcare settings. This interactive workshop uses hands-on activities to teach participants how to use MedSCIM. In the end, participants will become confident using MedSCIM to support a positive patient safety culture.
Participants will be asked to bring in 10 to 20 medication incidents (de-identified) from their practice in order to conduct the hands-on activities. Through the application of the MedSCIM, participants will have the opportunity to integrate their learning through hands-on analysis and interpretation of incidents from their own practices using an innovative approach.
Learning Objectives:
- Understand the potential for misinterpreting medication incident reporting in supporting patient safety initiatives
- Review current methods to measure patient safety culture
- Recognize current gaps in measuring patient safety culture
- Describe the role of medication incident reporting in measuring patient safety culture
- Apply a novel assessment tool to measure patient safety culture by analyzing medication incidents
| Location: |
ISMP Canada
Medication Safety Learning Centre 4711 Yonge Street Toronto, ON M2N 6K8 |
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| Cost: |
CSHP (Canadian Society of Hospital Pharmacists) members: Entitled to 50% off the cost of the MedSCIM workshop, regardless of registering for one or both workshops.
Previous MIA attendees registering for MedSCIM workshop: Entitled to 15% off the cost of the MedSCIM workshop.
All other workshop attendees (i.e. first time attendees to either workshop, non-CSHP members): If registering for both workshops, attendees are entitles to 15% off the cost of the MedSCIM workshop.
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| Time: | 9:00 am to 3:00 pm |
| Course Level: | Intermediate (assumes basic knowledge of human factors engineering principles and systems-based approach to medication safety, previous experience with medication incident analysis preferred) |
| Audience: | Previous participants of the ISMP Canada Multi-Incident Analysis Workshop, Pharmacy directors, risk managers, patient safety officers, medication safety officers, and other healthcare providers seeking to enhance their ability to act on medication incident reports. |
PRESENTER
Calvin Poon, BSc Phm, RPh, ACPR
Calvin joined ISMP Canada in 2010 as a coop student from the University of Waterloo School of Pharmacy. His interests in medication safety is centred around medication incident analysis. He is currently overseeing the analysis of medications incidents from community pharmacies submitted to ISMP Canada as well as leading a research project to explore innovative research methodology to analyze medication incidents.
Calvin completed his pharmacy studies from the University of Waterloo and subsequently completed a hospital residency at St. Joseph's Healthcare Hamilton. He is currently practising at the Centre for Complex Diabetes Care in Peterborough and the inpatient pharmacy at Peterborough Regional Health Centre.
CONTRIBUTOR
Atsushi Kawano, RPh, B.Sc (Biomedical Sciences), M.Sc. (Biology), B.Sc.Phm
Atsushi Kawano is a graduate from the School of Pharmacy, University of Waterloo. In addition, he has received B.Sc. and M.Sc. degrees from the University of Waterloo. He is currently a full-time pharmacist at Loblaw Pharmacy. Atsushi has completed work-term placements at the Ministry of Health and Long-Term Care under the Exceptional Access Program (EAP), Costco Pharmacy, the Institute for Safe Medication Practices Canada (ISMP Canada), and Hamilton Health Sciences. In his work for ISMP Canada, he completed projects aimed at improving patient safety in community pharmacies. His most recent project focused on reducing potential errors associated with non-sterile compounding practices and methadone dispensing. Ontario College of Pharmacists (OCP) published his work on non-sterile compounding practices and methadone dispensing in the Spring 2012 issue and the Summer 2013 issue of Pharmacy Connection, respectively.
| A.M. | 9:00 - 9:15 | Welcome and Course Outline |
| 9:15 - 10:15 | Background to Medication Incident Analysis and Patient Safety Culture | |
| 10:15 - 10:30 | Break | |
| 10:30 - 11:30 | Developing a Novel Approach to Analyzing Medication Incidents and Understanding Safety Culture | |
| 11:30 - 12:30 | Lunch | |
| P.M. | 12:30 - 2:30 | Hands-on Practice |
| 2:30 - 3:00 | Wrap-up and Conclusion |
Contact Us:
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Mail:
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ISMP Canada Medication Safety Learning Centre 4711 Yonge Street, Suite 501 Toronto, ON M2N 6K8 |
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Email:
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education@ismp-canada.org |
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Phone:
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416–733–3131 |
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Toll Free:
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1–866–544–7672 |
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Fax:
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416–733–1146 |
