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Webinar FAQ
  1. What is a webinar?
    A webinar is a seminar presented over the World Wide Web (Web + seminar = webinar) and viewed with a computer with an Internet connection. Since webinars consist of both visual and audio information a telephone is also required. There may be one or more speakers providing comments and answering questions during the presentation.
  2. What do I need?
    A quiet room with a telephone and a computer connected to the Internet. For example a boardroom where several people can simultaneously view a monitor and all participate via one telephone connection. To accommodate a large group of people, a speaker phone is recommended.
  3. Where are webinars held? How far must I travel to attend a webinar?
    Since the content of the webinar is delivered directly to your computer, there is no need to travel anywhere. You may 'attend' a webinar anywhere there is a computer with Internet access and a telephone: your office, at home, or while traveling. Webinars allow the sharing of information without the travel and other costs associated with traditional seminars and workshops.
  4. How do I participate in a webinar?
    You simply register on the ISMP Canada website and then use the information provided to you in an email you will receive the day prior to the webinar. This information includes an Internet address (URL), phone number and participant number and handouts of the presentation.
  5. How do I ask questions of presenters during a webinar?
    We will be using the WebEx platform which will allow you to ask questions via a text-typing tool in the webinar's interface: simply type your question at any time during the webinar, and the question will be forwarded to the presenters so that they can respond.
    Questions can also be asked verbally by "virtually" raising your hand. The webinar technical host will open (un-mute) your line so you can ask your question.
  6. How much participation is required of me?
    From simply watching the slide presentation and listening to the audio broadcast, to asking as many questions of the presenters as you like, your level of participation is completely up to you.
  7. Will other people be aware that I am attending?
    Unless you choose to announce your participation via the text-typing tool, only ISMP Canada will know that you are attending a webinar.
  8. What is the cost to attend a webinar hosted by ISMP Canada and what does it include?
    The cost to attend an ISMP Canada webinar presentation may vary depending on the topic and length of presentation. The price will be displayed on the ISMP Canada website under the Education Events page for each webinar session.

    There are three price structures for webinars:

    • Live Webinar Only - includes:
      • attendance at the 'live' webinar session (one telephone line connection);
      • a PDF copy of the presentation slides; and
      • a link to the webinar recording, which can be accessed for 3 months following the webinar.
    • Live Webinar + DVD - includes:
      • attendance at the 'live' webinar session (one telephone line connection);
      • a PDF copy of the presentation slides;
      • a link to the webinar recording, which can be accessed for 3 months following the webinar; and
      • a DVD that contains a Windows media player version of the webinar recording, a PDF copy of the presentation slides, ISMP Canada Safety Bulletins relevant to the presentation topic; and any additional handouts provided by the presenter.
    • DVD Only - includes:
      • a Windows media player version of the webinar recording, a PDF copy of the presentation slides, ISMP Canada Safety Bulletins relevant to the presentation topic; and any additional handouts provided by the presenter.
  9. Must I attend the webinar at the time that it is presented?
    The webinar will be recorded at the time it is presented and then made available by DVD for a fee of $95 + taxes so it can be seen at your convenience. This method of viewing does not permit the opportunity to directly ask questions of the presenters.
  10. Can more than one person from our organization attend the webinar?
    Yes, you can educate as many people as you want from your own organization as the cost is associated with each telephone connection.
  11. How should I include a large group of people?
    The best way is to set up a room that has computer with Internet connection and a speaker phone. Then invite any many people as the room will hold to come join you.
  12. Do I need to download software to attend these webinars?
    Yes, since the webinars will be conducted through WebEx you will need to download, install, and configure the WebEx Training Manager. The first time you join or start an event, the Training Manager will automatically be installed; however you may also test your system to install ahead of time.
    • If you are using a non-Windows or Macintosh operating system or browser other than Internet Explorer or Firefox, a Java Client will be downloaded automatically when you join an event. For more information, go to this WebEx FAQ.
    • You must have administrator privileges on your computer to use this installer.